Hey Ronald, where did you find the following files by chance? We also tested the DefaultIMAPP fix and that does not work. So i did, started outlook and yes that worked. To do this, go to
This thread is locked. I have the same problem. this option is greyed out launch Regedit and browse to. Community to share and get the latest about Microsoft Learn. Re: Display online status next to name in Outlook Greyed Out @CloudHal @Ronald Meer I was provided with 3 files and a regkey-to-delete, by the MS engineer as part of my premier support case. 10-28-2019
ok great, but you already had the IMProviders regkey set to Teams showing in your original post? For Outlook clients configured to use "CACHED MODE" the option becomes Have you seen this support page? Create and optimise intelligence for industrial control systems. I was provided with 3 files and a regkey-to-delete, by the MS engineer as part of my premier support case. 04:15 PM Verify that DefaultIMAPP is set to “Lync”, For more details check that link: https://khushsolanki.blogspot.com/2017/07/fix-skype-for-business-integration-with.html. 03:57 PM. My outlook is not showing the online status of my contacts.
Very frustrating because they are all the same Intune image and I re-imaged one machine to try and fix the issue but it reverted. Verify that “Display online status next to name” is checked, If -in causes the issue. It appears that I got logged out on the server somehow. To do this, go to File > Office Account > Product Information > Update Options > Update Now.
Verify that DefaultIMAPP is set to “Lync”.
Whenever the Outlook client is configured to work online with the Exchange server the second option ( Display online status in the To and Cc fields only when the ,ouse pointer rests on a person name) is greyed out. we are also patiently awaiting a resolution, but I am preparing software packages which will reinstall SfB. Your concern might be caused by an unstable network connection. https://support.microsoft.com/en-us/help/3000421/outlook-email-messages-do-not-display-presence-icon... https://khushsolanki.blogspot.com/2017/07/fix-skype-for-business-integration-with.html. Copy regtlib.exe to same location and run this command from an elevated command window to register UC Tyepelib (assume 64 bit): C:\Program Files\Microsoft Office\root\Office16\regtlib uc.tlb. 10-28-2019 Once
C:\Program Files\Microsoft Office\root\Office16 for 64 bit Office, or C:\Program Files (x86)\Microsoft Office\root\Office16 for 32 bit Office); Place the relevant typelib in the office16 folder. Verify Display online status next to name in Outlook Greyed Out, In Outlook you can see the availability of users next to their name thanks to Lync Skype Teams etc, I have tried uninstalling > re-installing teams. Expand your Outlook. If it's updated, try opening the Outlook 2016 in safe mode. The option "Display online status next to name" is checked and disabled.
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