hotmail not receiving emails from one person

I have had people send me emails for testing purposes and I am not receiving any of them. Thanks for marking this as the answer. If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, read How to sign in to or out of Outlook.com.

Clearing the cache should reveal the missing email. However, Microsoft understands that legitimate email senders should not be negatively affected. pretty sure there are others but I have no way to know. Thanks for your feedback, it helps us improve the site. All email seemed to have synchronized fine, but the next day I received an email from one particular individual, I could see it on my phone and if I log into hotmail directly, but not in Outlook. Live Hotmail Sender Support Team. A free service developed for commercial mailers and e-mail administrators. are going to my junk mail and, in fact, they are not in there. All of a sudden, I am not receiving mail from some of my contacts. I hope this will help you with your concern and feel free to post back. For the meantime, kindly refer to the Solution Article below for more details. I suggest that you also try sending a test email to your email

If your Outlook profile is corrupt, it can cause you to stop receiving email. Also, you may contact the domain administrator or support team of the domain where you are not able to receive emails from. I never had problems receiving emails from anyone until the last several months.

I have had people send me emails for testing purposes and I am not receiving any of them. Their messages do not go to junk mail either.

Become a Patron of Ask Leo! account, just to check if your account is working fine.
If a specific domain cannot send e-mails to Hotmail/ Outlook.com customers, please contact its domain administrator and ask them to get in touch with the Windows

In the upper right corner, please click the Gear icon and then choose More mail settings. I'm happy to assist you with your concern that you are not receiving email messages. Not receiving email from one sender; Not receiving any email in G Suite; Messages sent to email alias or group don't appear in inbox; Track message delivery with Email Log Search; Best ways to forward mail to Gmail; SMTP relay spam policy in Gmail; Start your free 14-day trial today. How satisfied are you with this response? Does anyone have any suggestions? If you did not receive the test email, please provide us the bounce message that you received if any? How do I troubleshoot this? Someone has sent me a message but it still hasn’t arrived. account, just to check if your account is working fine.
Again, it seems to be from the yahoo.com and aol.com domains as well as the rascal.co.cr domain. I suggest that you also try sending a test email to your email

Not receiving some expected emails; Checklist. and go ad-free! I found out I was not getting mail through FB. Up until then, I got emails without any problem. Please be informed that you need to configure filter settings by going through your Junk, Safe and Blocked senders list. What recipients think is spam is not in your control. Old emails, prior to adding the hotmail account to Outlook 2013 from this user came through just fine in Outlook when I added the account. I have made sure the people I want to receive messages from are in my "Safe Senders" list and I have tried to add domains but outlook will not allow me to add yahoo or aol. You can also choose to always move the … Therefore, we have established a suite of services to help senders improve their deliverability to Hotmail consumers by proactively managing their sending reputation. If a specific domain cannot send e-mails to Hotmail/ Outlook.com customers, p. lease contact its domain administrator and ask them to get in touch with the Windows

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