hussain elius biography

The trick to reaching out (and getting replied) is not rocket science, but it's worth repeating, just because so few people actually follow it. So I don’t think many of the things that apply to other markets apply to our market. Then we have product-level challenges as well as operational level, such as frauds, although it’s much less than product-level. How the Buddhist form of mindfulness meditation is …

With Pathao, we have helped create that culture. If you could build a solid business, raising investment should not be a challenge. Since we addressed a need in the market, our service quickly got product-market fit and expanded. Was there any major inflection points that you could share with us?

Cars are a much higher margin than bikes are; Foods are much higher than either of them. Growth and Tech in Digital Bangladesh by Hussain M Elius. It always happens, regardless of counter-measures; it’s sort of like a cat and mouse game. There is a humongous lack of public transportation in Dhaka, as you already mentioned. But at its core, it’s 5 people. The second thing is: the competition is growing. So far, we have made excellent progress. The transports are far better utilized now. People always need to move. So I think we are just getting started.

The past year was a journey of expansion and scaling up. There are things we need to figure out as we go. For instance, Key account management for courier does not have to interfere with marketplace dynamics between Food and Rides and so on. Recently we have been launching out few product level improvements such as fleet management to tackle that problem. Since then, you have done tremendous work and today Pathao is an entirely different company. If they are not better, then we don’t invite them in.

That has been our core principle when hiring. It’s a challenge because the team grew to be so big. When we started ride-sharing, there wasn’t a bike-taxi culture. Our core philosophy back then was and it continues to be one of our core values: “done is better than perfect”. This has been a huge driver of growth for us. We tell these stories to the new people we on board; this is the level of commitment that we expect at Pathao. A CEO’s job changes, from a start-up to a scale-up company. In your case and in the case of Uber and other ride-hailing companies, the relationship is not that of employee-employer dynamics. If it’s a one-player market, another competition will enter, because monopoly makes too much money. We have a hierarchy but we also want to be flat. And that’s it: and this neither unique to our market nor to our industry.

We have something called the “Bar Raiser Program”, where every new hire needs to be better than the current average.

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