office 365 change verification phone number

From the "We'll use this verification option by default" option, choose the verification method you want.
Open Get Help app

Once logged in, click your profile icon on upper right. From the left panel, choose "Overview".

To update your name, phone number, and email address Use the Settings and Privacy page to change your name, mobile phone number, and alternate email address.

If you use phone number, make sure you have enter the correct country code and phone number. If it is not your scenario, please capture a screenshot of the page after you access the URL above. The alternate email address is used for important notifications, such as resetting your admin password (not your computer admin password). Sign in to Office 365 with your EdUHK email address as username and your password like you normally do. Security info is an alternate contact email address or phone number that you add to your account.

If users have set verification phone number before, they should be able to see the screenshot below.
Select Save.

Browse to the Microsoft 365 admin center. If you forget your password, or if someone else is trying to take over your account, we send a verification code to that alternate email or phone number. Then choose "Additional security verification" on the right hand side (You'll only see this option if your account has set up multi-factor authentication. Choose "Update your phone numbers used for account security". The Get Help app in Windows 10 provides fast, free support for Microsoft products. Use verification code from app: You'll use your authenticator app to get a verification code you'll type into the prompt from your work or school account. Then they can change the phone number via clicking the Change button. Depending on how your Microsoft 365 admin set up multi-factor authentication (MFA) for your organization, you might be able to change how you so your secondary verification.

Then choose "My Account".

You can add new phone numbers, or update existing numbers, from the Additional security verification page. Tip: Before you can do these steps, your admin needs to set up MFA for your account. Add or change your phone number.

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