Ans: I can see phone number in Outlook contact card, it remains regardless Jabber on/off. For more information, including category details, the process, past winners and FAQs, check out: https:... (view in My Videos) Would like to know if Outlook 2013 is supported by Jabber for Windows 9.2.4 (latest release). We plan to roll out Outlook 2010 sp1 and have been testing with both OCS and Lync and I have found that I get "Presence Unknown" for all users in Outlook (when I go the New Email and add the user). If I open a non Jabber contact (for example external to my organization) & click Actions & select Call - nothing happens inspite of contact having a phone number (telephoneNumber attribute). * Created the registry key under HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Outlook\AddIns for UcAddin.LyncAddin.1 key and dword value 3 for LoadBehavior. I have a user on a large Exchange 2007 Organization that has a problem with her Outllook 2010 presence being unknown, I setup his profile on my desktop his mailbox account is still having the same issue, presence unknown no green square,. The same non-Jabber contacts can be dialled by Cisco Jabber on PC with Outlook 2007 / 2010. Visit the dedicated
We would be grateful to you if you could just try it with at least one non-Jabber contact that you faced this issue with. Note that when you are in focus mode based on your calendar, Focusing will be the state people see in Teams but will show as Do not disturb in other products.
I would also like to add here that these contacts are not local address book contacts but global address book contacts. Ans: I am able to search the user, but when I clicked view profile I noticed that the phone numbers don't show there. We could also test it with a new user for Windows to see whether it was related with Windows settings. I had discussion today with our QA Analyst Katarina Iljazovic who managed to find a workaround for this issue on Outlook 2013 - could you please edit your local non-Jabber Outlook contact so that you populate IM address with same value as its EMail field? In the example above, I have a green checkmark which identifies my presence as available. Who else is having this issue? 1. In this situation, a "Presence unknown" status for many of the contacts is displayed in Lync 2013 within 30 minutes. In Outlook 2013 what do you see in contact card of non-Jabber contact under phone icon? You can also set your status manually. The presence & click to call to other Jabber users is working fine, but I can't get click to call to work for non-Jabber contacts (although they have telephone numbers that can be dialled). 4. 5. Great! This problem was reported even in outlook 2013 and a lot of post talk about it.
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Now I don't understand how you set SIP address and configure LDAP. could you please provide following info in order to help us better understand the issue and try to replicate it: 1. wide spread bug. Please find the screens of both Outlook 2007 & 2013. If there is a hotfix for this issue, then please let me know. Currently, I haven’t found official articles about this issue on Outlook 2016. Small edit with pros and cons: Once changed, only people connected to Teams will have the presence icon from people using Teams. Presence Unknown in Outlook From Field and Sent items for Skype for business. I found I am able to dial both Pirmin & Arul very well from Outlook 2010. I already asked that question earlier and you just explained that you was able to search the contact in Jabber but didn't answer the second part of the question.
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This could also be yellow to show away, red to show busy and, other presences such as do-not-disturb, out of office, or, unknown. here to learn more. tnsf@microsoft.com.
does anyone have a solution?
If we check for that email address in skype, the correct status comes up. What's the detailed version of Outlook 2016? This works fine on windows 7 with outlook 2010. If you are attempting to store user services information in the Unified Contact Store (Default) then this is why you are getting such behaviour. She told me that she'll take a look at this a bit more to see if we need to create new defect for this problem for Outlook 2013 regardless of whether this workaround works for you or not.
I use my computer for personal use only with just one email account and connect to the internet via wireless.
You say that these two contacts are non-Jabber contacts and you explained in your answer to Katie that it means they are external to the organization. They are in the process of creating an article on this issue.
Although the description of defect (the manifestation of problem) is not same with your issue, the fix for that defect works for your issue as well.
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