your computer's trusted platform module has malfunctioned 80090034

By the way, do you mind helping mark your post above and helpful replies as answers so that others who might have a similar question can benefit from your thread? not sure if that has worked - will find out when using the computer tomorrow as it only does this randomly - I suddenly find that i have to login to an app such as office 365 and outlook again and again - also adobe DC- all this after the latest W10 update! Several people have suggested to disable modern authentication by: Thanks for your understanding and support. If the TPM is a TPM 2.0 and is not detected by Windows, verify that your computer hardware contains a Unified Extensible Firmware Interface (UEFI) that is Trusted Computing Group-compliant. Recently upgraded to Windows 10 Pro, so I could use Desktop Remote. I've looked this up on the Microsoft forum and there are plenty of others that have this same problem. @SamK50 . (TPM_SetTempDeactivated Command) … 4. b. Screenshot of Office Subscriptions page. While it may be useful in many situations, sometimes, administrators decide to limit access to this chip as it can cause problems. How to Reset a Cisco Integrated Management Console (CIMC). For Outlook 2016 with Office 365 account keeps prompting for password. b. Click on Windows logo key + R> Enter regedit> Navigate to following path “, HKEY_CURRENT_USER > Software > Microsoft >Office > 16.0 >Common > Identity, Microsoft 365 Apps or Office 365 Business. from my 0ffice 365 sub, I have downloaded office and installed it no problem, but when it comes to activating it I choose sign in put in the email address and password, it then ask if I want to use this account everywhere on your device, I then click yes 7. Open Microsoft . This topic provides information for the IT professional to troubleshoot the Trusted Platform Module (TPM): Troubleshoot TPM initialization.

not sure if that has worked - will find out when using the computer tomorrow as it only does this randomly - I suddenly find that i have to login to an app such as office 365 and outlook again and again - also adobe DC- all this after the latest W10 update! With TPM 1.2 and Windows 10, version 1507 or 1511, you can also take the following actions: Turn on or turn off the TPM; For information about the TPM cmdlets, see TPM Cmdlets in Windows PowerShell. To help protect against malware taking control of your computer's Trusted Platform Module (TPM) security hardware, computer manufacturers require users to establish "physical presence" before performing administrative tasks on the TPM, such as: Clearing an existing Owner from the TPM. Your computer's trusted platform module has malfunctioned.

I've looked this up on the Microsoft forum and there are plenty of others that have this same problem. It stores encryption keys needed by a host system to authenticate hardware. @SamK50 . Clear all the keys from the TPM . In this case, the TPM must be disabled. I know the TPM chip works, I have reset the TPM chip, I have bitlockered the HDD and the security key for that is stored on the tpm chip.. 6. I have tried Microsofts how to's on trouble shooting including running sfc  and  going through the unlicensed product and activation errors in office,  ive tried running the support and recovery assistant for office 365 errors. Your email address will not be published. I have a brand new HP desktop PC, win10 pro 1803 fully upto date. Type Regedit . Your computer's Trusted Platform Module has malfunctioned. Thanks for your feedback, it helps us improve the site. Click Run . For Outlook 2016 with Office 365 account keeps prompting for password.

Thanks for marking this as the answer. Great! During the process of learning how to install/use Desktop Remote I was asked to change the computer name and add a pin to open the notebook. How satisfied are you with this response? Required fields are marked *.

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