hctra customer service

Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. Will I still have to pay for pending toll charges? Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Login to save this search and get notified of similar positions. We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . Click here Toll amount owed is typically available within 7-10 business days of your trip. Schmeka Jones - Customer Service Representative - Harris County Toll The amount of a reload includes a $2 fee. Click the link in the email we sent to to verify your email address and activate your job alert. Available Seven Days a Week . If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. queue.script("/js/bootstrap.min.js").wait() Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. Logos and other trademarks within this site are the property of their respective owners. color: #376d7d; - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. And Use The Features That www hctra org login Offers On Their Portal. Dont have an EZ TAGaccount? Can I find my bill online? How is the BancPass Toll Sticker program different from other toll tag programs?? HCTRA Harris County Toll Road Authority I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. Check your account activity. I try to cancel by Phone but i cant make it HCTRA Harris County Toll Road Authority TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Your real card info stays hidden. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. Get a free Virtual Credit Card to signup for Subscriptions. To sign in, you'll first need to update your log-in credentials. .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { place i need to cancell all the service thank you. Unfortunately, you can only buy them at state stores or order them online. You may choose to opt-out of ad cookies. The only fee you will pay BancPass is when you choose to reload your account. 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. 2555. Houston, Texas 77021 They understand our culture and the positions we have open and provide candidates the fit it well. There is a $2 charge for reloading your tag. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). Your Contact Information. HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. HCTRA - Violation Collections Department/Collections HCTRA Harris County Toll Road Authority Customer Service. background: #376d7d; Find information on toll roads, closures, and rates. First, please verify that your account was in good-standing at the time of the invoice of violation. Occasional ability to work extended hours to accommodate case load demands. Join to view profile Harris County Toll Road Authority . Ripoff Report Needs Your Help! For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. Text message rates may apply. HCTRA Harris County Toll Road Authority. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. Join to view profile . Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. Harris County Toll Road Authority. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. checkSSL(); Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. For EZ TAG account holders, I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? Meeting daily, weekly, and monthly production objectives. If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. So, Ive pretty much given up. I have been with RS for years & have great clients. Ability to use calculator, having above-average mathematical skills. Discover which options are the fastest to get your customer service issues resolved.. . I ordered our transponders on July 3, 2020. Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. Haddington, Scotland, United Kingdom. The minimum reload amount is $15. Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. HCTRA Harris County Toll Road Authority color: #376d7d; .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { (Enter less keywords for more results. HCTRA cares about your comments & concerns. 281-875-3279. You may also call 866-978-5061 during normal business hours. Job Description Collections Violations Dept. HCTRA Harris County Toll Road Authority preview. They have given me comfort in knowing I can trust their recommendations for our staffing needs. https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! . 9 followers 9 connections. For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. - Leading role in building up and improving . No minimum balance required. Brittani Nelson - IT Systems Specialist II - Harris County Toll Road Call Center HCTRA Job Bellaire Texas USA,Customer Service/HelpDesk if(typeof jQuery == 'undefined') { Position requires ability to work in a very structured environment with a diverse workforce. Join to view profile . HCTRA Harris County Toll Road Authority Please allow 24 hours for a customer service agent to respond to emails. Please contact customer support if you require additional assistance. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. BancPass posts tolls as they are charged to the account. You can try any of the methods below to contact EZ TAG. | Wilshire North Houston Hours/. TX Reach out to the HCTRA team using the information below. BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. 3872. Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. I dont want to contineue with the service Does doxo process payments for all Harris County Toll Road Authority services? color: #fff; www hctra org login - Tecdud.com Get started today. var jb_url = 'careers.resourcestaffing.com'; Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Voice messages left after hours will be returned the following day. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. /* only load jQuery if not present */ You are about to be logged out due to inactivity. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Pay and Career. .hmg-jb-mobile-footer-nav>li>a { You will be notified and given an option to opt-out of BancPass service fees prior to being charged. Learn More. You Will Find Thewww hctra org loginTop Links Here. HCTRA Customer Service Closed Published on: February 15, 2021. HCTRA Harris County Toll Road Authority Be safe from hackers and unwanted bills. color: #fff; Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. ENGLISH. PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. Ability to problem solve, organize, and prioritize assignments to meet deadlines. SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. US. Harris County Toll Road Authority has 1.5 stars. No endorsement has been given nor is implied. Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. Prevent apps from taking your money without permission. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. padding: 0 20px 0 20px !important; color: #376d7d; How do I change the License Plate number registered to my BancPass Toll Sticker? If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. var __noconflict = true; } I missed two days of work, but she was so nice to call me and check up on me. I have worked here for over 3 years and I have the utmost love and appreciation for this company. The Harris County Toll Road Authority (HCTRA) customer service call center, administrative offices, and EZ TAG stores will be closed Friday, December 23 through Monday, December 26 in recognition of the Christmas holiday. We'll be seeing you at 6:30 p.m. at Sherman Elementary! HCTRA Harris County Toll Road Authority .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Ability to speak effectively on the telephone. 2/14/2018. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. Password reset instructions will be sent to your email address if it has an associated account. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. This position primarily operates in a professional office environment. 281-875-3279. Accountable for call quality, attendance, and adherence to work schedule results. More Harris County Toll Road Authority FAQs. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). var queue = $LAB The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. How do I contact customer service? As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . Useful Information for HCTRA Customers . The office staff are helpful, polite, encouraging. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. border-color: #376d7d; Please read this page for more information on HCTRA.org's language translation. } Verify to immediately update business information, respond to reviews, and more! Why isnt my app updating my tolls? 281-875-EASY (3279) Roadside Assistance. Place/answer phone calls to the customer answering EZ Tag questions. Call Center [HCTRA] $15.75 /hr. Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . Are you logging into your TxTag account for the first time on our new website? CSC has an average consumer rating of 3 stars from 24 reviews. Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. How do I contact METRO about their HOT lanes? This is an error with the Toll Operators billing system. Prepare and . Never worry about a negative balance, violations, fines, or fees. Customer Service. hctra login - nppez.bluejeanblues.net . FAQ | BancPass Cash Reloadable Toll Sticker The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Select Accept to consent or Reject to decline non-essential cookies for this use. when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . I can't find my paper bill. Open an account. Corporate Headquarters Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. You may visit their website or send an email request by clicking HCTRA Email Support. HCTRA Harris County Toll Road Authority They charged my account 2 times within the same minute . Very friendly employees easy to communicate with and have questions answered. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. It is also up to the User to adhere to all Toll Operator requirements. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday Friday during normal business hours. Hours may vary based on the business needs of the HCAO. It is up to the User to contact the Toll Operator to handle these types of infractions or notices. HCTRA Harris County Toll Road Authority } Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. They work really hard to support us and it shows. I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. } .hmg-jb .apply-progress-bar li.active > a, By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. 1st. X | CLOSE. background-color: #376d7d; Ability to comply with the Harris County Personnel Policies and Procedures and the policies of the County Attorney. HCTRA Employee Reviews for Customer Service Representative - Indeed doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. See all the best ways overall to get in contact with EZ TAG ASAP. You may notice that you have taken trips that have not posted to your account yet. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. 3,107,130 Active TxTags as of March 1, 2023. Full Name. You will be responsible for charges incurred up to the time that BancPass is notified. Visit Harris County Toll Road Authority Website. Last Modified May 6, 2020. BancPass and PlusPass will work on ANY toll road in the states where they are available! High School diploma or equivalent required. Houston, TX 77040. Managing your EZ TAG account just got easier. background-color: #376d7d; Where are my transactions? HCTRA Harris County Toll Road Authority HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! This Is How You Can Easily Access The www hctra org login. Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. Shift: 7am-3pmMust Be Bilingual. Zero stress. Simply call the customer service department at 866-978-5061. Login to your EZ TAG account. Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. HCTRA Assistant Dispatcher 1st and 3rd Shift Please allow 24 hours for a customer service agent to respond to emails. The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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