Unfortunately I uninstalled old Microsoft Account app (that was perfectly working and where I always received the notifications) when I upgraded to MS Authenticator. The Authenticator app is not required for all accounts. The in-app browser does not utilize ATS so we can continue to support federated cloud scenarios for customers without interruption. Q: How can I get my Incident ID aftersending logs to customer support? A: All enterprises or schools added in the Authenticator app need to be allowlisted for Autofill in Authenticator for the app owner to be able to use it. You can turn App Lock on or off on the Authenticator Settings page. Not receiving Microsoft Authenticator notifications on new phone Shop your favorite products and well find the best deal with a single click. You may also refer this article for more information: How to use the Microsoft . How to Use Cron With Your Docker Containers, How to Check If Your Server Is Vulnerable to the log4j Java Exploit (Log4Shell), How to Pass Environment Variables to Docker Containers, How to Use Docker to Containerize PHP and Apache, How to Use State in Functional React Components, How to Restart Kubernetes Pods With Kubectl, How to Find Your Apache Configuration Folder, How to Assign a Static IP to a Docker Container, How to Get Started With Portainer, a Web UI for Docker, How to Configure Cache-Control Headers in NGINX, How Does Git Reset Actually Work? A: The Authenticator app now securely stores and auto-fills passwords on apps and websites you visit on your phone. These modes can prevent apps from sending notifications. All Rights Reserved. Q: Are Apple Watch or Android wearable devices supported for Authenticator? If yes, remove the problematic account from your app, add it again allowing notifications, and see if that fixes the problem. Microsoft said that, as part of its Windows 11 update Tuesday, it'll introduce new features for Android users too, including the ability to activate a Samsung phone's personal hotspot from the computer. For example, if we use WIFI. For example, say you set up 2FA on the Gmail account abc@gmail.com in Authenticator on your new phone. Autofill is not currently available for work or school accounts. Have personal and work Authenticator use. If you have already registered, you'll be prompted for two-factor verification. A:To add a work or school account for passwordless or two-step verification, select the +button in the top right corner of Microsoft Authenticator > Work or school account> Sign inand complete the authentication on your device to add your account. It's also used those technologies to closely connect its iPhones, iPad tablets and Mac computers, a move that industry watchers say helps Apple products stand out. Please remember to mark the replies as answers if they help. On iOS, underSettings, selectHow to turn on Autofillin the Autofill settings section to learn how to set Authenticator as the default autofill provider. For example, say you set up 2FA on the Gmail account abc@gmail.com in Authenticator on your new phone. To do this, open the Microsoft Authenticator app and tap the menu icon (three dots in the upper right corner). Deny and dont ask again: If you select this option, youll be blocked from accessing the resource. Password autofill won't sync work or school account password for your users. Phone number is also correct. On thePasswordstab in Authenticator, selectSign in with Microsoftand sign in usingyour Microsoft account. If you want to see your OTP codes in screenshots or allow other apps to capture the Authenticator screen, you can. Make sure you have a copy of the backup codes for each account before you attempt to change your authenticator device. Spice up your small talk with the latest tech news, products and reviews. The passwords are saved as part ofyour personal Microsoft accountand are also available when you sign in to Microsoft Edge with your personal Microsoft account. I had to white-list "Company Portal" application in the battery settings (both Android settings & DuraSpeed application settings, that comes with my version of Android by default). I was able to solve the issue by just disabling iCloud backup inside the app settings and re-enabling it. If you still have trouble, check these settings: Make sure the device requires a PIN or biometric to unlock. Dec 14 2021 Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. They also might turn on Conditional Access to reduce the risk of unwanted access to those resources. Any personal data collected is limited to information needed to help troubleshoot app issues. Location. How To Enable Push Notifications For Gmail On Android, How To Enable Push Notifications For The Wells Fargo App, The Effect Of Social Media On Productivity, How To Use Social Media To Grow Your Email List. Check that your phone is not running any malware likearootkit for example. Unfortunately, there's no guarantee that App Lock will stop someone from accessing Authenticator. For me it was not required to remove settings or the whole app to solve it. To enable push notifications for Microsoft Authenticator, open the app and tap on the three dots in the top-right corner. Q: I got a new device or restored my device from a backup. If you are still not able to add your account, please reach out to your admin. Q: When I try to add my account, I get an error message saying The account you're trying to add is not valid at this time. Open APP and check for notifications. Draw over other apps. You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. Youll be asked to sign in to the Microsoft account you used for the backup on your old phone. However, Authenticator on your old phone contains the Gmail account xyz@gmail.com. This can be done a lot better! 01:14 PM. Not sure why but much less of a problem than not receiving the request. Yesterday I purchased a new Samsung phone, I performed the Smart Switch to move everything off my old Samsung phone to my new Samsung phone. You can restore from backup (assuming there was one) but make sure no accounts have been added to the newly install app. No notifications on Android 5.0.2. Set up the Microsoft Authenticator app as your verification method Fortunately, Microsoft Authenticator provides a backup and recovery option. There are only 2 choices provided. For more info, see theBackup and recover account credentials with Authenticatorarticle. Select the headings below to see more information. Microsoft Authenticator is an app that helps you sign in to your Microsoft account without the need for a password. Hi everyone. There is no QR code to scan on my laptop using the authenticator app. By adding options such as Watch Later and Others, push action buttons can be used to customize when you can watch these videos. A: The active verification code changes every 30 seconds so that if somebody were to learn what code you used to verify your sign in yesterday, or even a minute ago, they wouldn't be able to use that code to get into your account. The feature is part of a wider set of updates to Microsoft's Windows 11 software to power PCs, which released about a year and a half ago. After setting up the Authenticator app as an autofill provider on your phone, it offers to save your passwords when you enter them on a site or in an app sign-in page. TechCommunityAPIAdmin. A: Authenticator app already provides a high level of security for two-step verification and account management, and the same high security bar is also extended to managing your passwords. A: To stop syncing passwords in the Authenticator app, openSettings>Autofill settings>Sync account. Microsoft on Tuesday said it's planning to take on one of the biggest advantages Apple products have, introducing new interoperability features to make its Windows 11 software for PCs talk to iPhones in order to display notifications, send messages, and make and receive calls. Allow once: Once every hour that youre still accessing the resource, or next time you try to access the resource, youll need to grant permission again. I have moved the Authenticator app from the old to the new phone and it seems to have worked: the new phone has the app working and connected to my work account. Not receiving any Microsoft Authenticator notifications on my new phone, regardless of whatever other device I attempt to access university materials by. Common questions about the Microsoft Authenticator app I suggest you could check as the following In the Backup section, toggle-On Cloud Backup on an Android phone, or iCloud Backup on an iPhone. We previously sent these notifications only through email and SMS. Two-step verification requires proving two things--a thing you know, and a thing you have. It is still a very reliable method of securing your online accounts, despite the fact that the app does not support Push Notifications. - edited Passwords on the device are encrypted: Passwords on device are encrypted, and encryption/decryption keys are never stored and always generated when needed. Download it from the Google Playfor Androidor the Apple App Storefor iPhone. I found with my phone that the notifications had been set back to low priority, so no pop up and no sound. That's because device registration can happen in other locations outside of Authenticator, such as in Android account settings or in the Company Portal app. The Authenticator app has been working flawlessly for a long time on my iPhone and Apple Watch, but lately it has completely stopped sending notifications and sometimes I have to manually sync to check for an authentication request. Currently, he writes about Apple, Microsoft, VR, video games, and internet troubles. All rights reserved. It works for me. Used to scan QR codes when you add a work, school, or non-Microsoft account. Then sign on with recovery account to do the restore. Your administrator might ask for this Incident ID if they request customer support. A: No. Authenticator doesnt send Push notifications to iPhone or Watch A: Sites that request your Verified ID will show up in the usage history in the details of your Verified ID card. Q: How are my passwords protected by the Authenticator app? They also can contain device data such as device name and operating system version. A: In order to use the Microsoft Authenticator App on Android for your work or school account, push notifications for the app must be enabled and Google Play Services and the Google Play Store must be downloaded and enabled. change it to mobile connection to see if it is working3. In addition to being simple and user-friendly, push notifications also make it simple for you to receive them. You will need to go to Settings and manually enable the permission. Regards, Walter On Android, Microsoft Authenticator is failing to register for push notifications. A: Apple Watch and Android wearable devices (such as Samsung Galaxy Watch) are currently incompatible with Authenticators security features. Contact your admin to fix this issue (uniqueness validation). What should I do? SMS. I also cannot find a code to enter on my laptop from the app. Definitely would like to see the one-time bypass feature in Azure MFA. Therefor cannot use any of my work related phone apps which is literally essential to my job. Authenticator moved to new phone but the notification gets to the old phone Microsoft Authenticator App doesnt send notificaiton or code on A: The Authenticator app collects three types of information: Account info you provide when you add your account. A: We're always working on new features, bug fixes, and performance improvements. If you have any other questions about Microsoft Authenticator APP, welcome to post back here. Q: What information can Authenticator autofill for me? Users can manage their viewing preferences without having to interrupt their daily routines by allowing you to make changes to their viewing habits. You can unregister your device inSettings, but you may lose access to emails in Outlook, files in OneDrive, and you'll lose the ability to use phone sign-in. Usually,you'll use your device's camera to capture a QR code on the site to geta new Verified ID, or a verification of an ID already on your device. You can browse these log files in the app at any time to see the information being gathered. Q: I got a prompt asking me to grant permission for the app to access my location. Make sure the app is turned on to use sound or to vibrate for notifications. Therefore, having the phone and approving the request meets the criteria for the second step of verification. Seems that you are having issues with the Authenticator app as you are not getting the two-step verification code. This allows you to quickly and easily verify that the sign-in is legitimate, and helps to keep your accounts safe from unauthorized access. Finally, add the account again and turn authenticator backup back on again. For other accounts, youll see a six or eight digit number in theAccountspage of the app. Q: How do I turn on password autofill in Authenticator on my phone? Go toAdd Account, selectPersonal Microsoft Account, and then sign in using your username and password. No real company should ever ask you to read your verification code to them over the telephone - especially if they called you. A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. If you only have the authenticator app registered as second factor, please contact your tenant administrator and ask for MFA reset. Tryto re-enable faceID or fingerprint in the device settings andrestartthe device. We send a text message to the phone on which you installed the app that includes a 6-8 digit verification code. I have had multiple scenarios this week where the Microsoft Authenticator app has stopped displaying the approve/deny message. Q: Why do I only get notifications when the app is open? 05:53 AM Where do I change priority to higher so that I receive the notification. This article answers common questions about the Microsoft Authenticator app. Open Microsoft Authenticator on your old phone, go to Settings, and enable cloud backups. Oct 06 2018 I would suggest you contact Microsoft support directly - Contact Us - Microsoft Support- if you can't get access to a browser where you can log in to account.microsoft.com and use the available options to reset your authentication methods.
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