ticketek marketplace fees

You will be given priority access to selected shows, exclusive promotions, and discounts on selected events. Ticketmaster vs Vivid Seats: Which Is Better For You? McMillan sued Tickemaster, claiming they violated the provision of the Akransas Deceptive Trade . In fact, a study by the U.S. Government Accountability Office found that ticketing companies charge an average of 27% of the ticket value in fees. I would give it zero rating if I could! I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. Press question mark to learn the rest of the keyboard shortcuts. But the question is, which among the two sites offers promising services for you? Ticketek account. Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! im really glad its not just me whos having this issue! The fact that nobody at Ticketek seems to care about this issue and that I have been repeatedly ignored is actually more distressing than the $265 that I am out of pocketTrustpilot should give the option of assigning zero stars for companies like Ticketek. Buy and Sell Tickets. We can't accept screenshots of ticket And, the best part is that you can change the price and edit the ticket information even after the post is listed on Ticketmasters website. Safe, Fast and Verified Many of us haven't booked on line since COVID started, The site is worse than I remember. All Theatres and productions and sporting events should seek alternative partners. Show More Buy guaranteed tickets for sold out events at a fair price. Jun 17, 2019 contributed by Nicole Bowman. Sold tickets via Marketplace early Sept for an event 3 Oct. Can never get a refund on tickets and/or speak to someone within Ticketek. Note that the prices are not set, even for the similar seats for similar events as tickets are being sold by different individual sellers mostly. No mentioning of queues before! 0 $0.00. No. [2022], Gametime vs Ticketmaster: Which Is Better For You? If you've forgotten your account details, never fear we also . Ticketek will charge you the service or delivery fee based on your location and per transaction and nothing is set. Similar to Ticketmaster, the prices of tickets at Ticketek fluctuate depending on the liking of the individual sellers. Gives the option of a digital barcode version or printout. If for whatever reason you are unable to attend or need to sell your ticket, selling on Ticketek Marketplace is an easy and secure option. I purchased tickets for Brian Cox in Sydney. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. The lounge open 30 minutes prior to the main arena doors on an event day. No way to recover tickets. The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email . US groups form 'Break Up Ticketmaster' coalition. I will NEVER buy tickets from this company again! Ticketek Marketplace Help; Buyers FAQs; restrictions.empty. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. I sold my tickets on Gum Tree with mo problems at all. On 19th April, 2022 I wanted to buy an accessible ticket to the Easter show. Sure, you can opt for Afterpay at checkout to settle your payment later if your order amount is above $50. No upcoming Ticketmaster phone number goes to a voicemail that states the phones are unmanned due to Covid reduced staffing - however, I do recall trying to contact Ticket Master prior to Covid & it was impossible then also. Every ticket exchanged is reissued into the name of the new owner and Info Guide the card holder ticket limit, Ticketek Marketplace > 2022 Events ticket you! Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. I included links and explained my exact process, so they could identify weaknesses in this process. I only contacted them about it 4 days ago. I was wondering if I should bother trying to sell tix via Ticketek Marketplace or via another platform. are therefore always enabled. . If you did not find an answer over there, then you can submit a request through the sites Help Page. They need a better system and more staff it seems. Based on the customer reviews, Ticketmaster Customer Service is quite helpful in solving issues fast. Safe, Fast and Verified Ticketek routinely mismanages ticket processing which should be simple. I cant attend the performance I have booked my tickets for. The price you select is what youll receive - the buyer pays the fees. After tapping on the option, add all the valid details about your ticket. Yeah same issue here - unable to remove listing. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) Sell tickets directly from your Ticketek Account. Bank details are correct and theres also a current credit card number that the refund can be processed against. receipt and SMS confirmation. I emailed them regarding this issue but they still haven't reply back. We may earn small commission from the products mentioned in this post. Why does Ticketek Marketplace charge fees? -. Tixel is a safe ticket marketplace to trade tickets from Ticketek. As a result, our customer satisfaction across products went up from 89.2 percent in June 2020 to 94.8 percent in November 2020.". Service Hours: 7 days, 9:00 am to 5:00 pm. How do you know if theyre secondhand tickets? I've never sold e-tickets online before, so am hesitant selling via eBay/Facebook Marketplace etc but would love to hear your experience with the best way to go about this. When I was looking into this for my own issue, it says they do this in case of any issues with the ticket or the event itself. Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! Safe, Fast and Verified An administration fee of $10 will be charged. They Yes, you can get them online with values ranging from $25 to $250. Does this mean there's actually no tickets left? Did it take long. A dusty corner on the internet where you can chew the fat about Australia and Australians. I have the same problem and no where to report or contact. If not using Ticketek Marketplace please also consider the below. Featured Events. Ticketek Australia (Booking Service): 1.1 out of 5 stars from 1,535 genuine reviews on Australia's largest opinion site ProductReview.com.au. Its ticket resale without the hassle. You can subscribe to a wide variety of live events and Ticketek will contact you when there is new information. Have consumer affairs gotten back to you? I have been trying to get hold of ticketek to request a simple date change for about 2 months now! I have provided this evidence to Ticketmaster Resale. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) We will only use them once to look up your active tickets in It's a great practice to set a temporary password in your Ticketek account before doing A Reserve, Section N5, Row D, Seats 18 and 19. If you google "Victorian Ombudsman" you will find both the Postal Address and an email address. General 1. Im going to email the theatre and ask them to change to ticketek - who are not great but at least you can find a person. Has pictures/video. Mar. Refunds, Payments and Exchanges. The $41 itself doesn't have any superscript that leads to an explanation. Absolutely appealing customer service!!!!! These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. I retried several times with the same result. The last step will be for payment and once your payment is successful, you will instantly receive a confirmation message. Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! . 7 days. I am yet to receive any money and there is no where to contact anyone. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. $200 Negotiable. Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. Ltd. All Rights Reserved. Be sure to check our page often for the latest coupons. Scroll down and click the big "Sell Your Tickets" button. Consumer advocates have released a set of principles that they believe can improve the live events ticketing market in the US. When you bought your ticket(s), Ticketek sent you an email with a file attachment a PDF file that contains one or more . literally having the same issue right now, been more than 10 business days and havent received shit, Did you end up getting your refund? original There may be a fee applicable on eligible refunds and exchanges. Mar. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Wed 8 Mar, 23. I was ready to go on the dot and within a few seconds I was at the resale site paying three times the amount, for really crap seats. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. PDF (print-at-home) If your Theyre so damn dodgy. Ticketek Marketplace is the only official re-seller we approve. price. Visit Ticketmasters website or app and search for the selling portal option. Site poorly designed & difficult to navigate. I wish I could give them -500 stars.The customer service sucks and when they have your money theres no service and no refund so dont get duped into buying them refundable tickets. 1.) PDF tickets from Ticketek. Required fields are marked *. Ticketek, Eventbrite and many more. Ticketek wastes YOUR TIME like it doesn't matter. BuburAyam.asia These cookies are set by our 3rd party analytics tool, Segment. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. 2018-2023 Tixel Pty Ltd. ACN 625 710 581, The safest way to resell tickets to any for everything it works for mobile tickets, it works for print-at-home tickets as well Dealing with the same thing atm. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. etc.WHERE IS THE ACCOUNTABILITY? I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. I don't have an email address or access to a computer. The Box Office is located at the Western Entrance and best . Please click here for more information on Accessibility or contact Ticketmaster's hotline for THE LUME Melbourne on 1300 446 925 to purchase your accessible tickets with a free companion ticket on the provision of a companion card. Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. I am a bot, and this action was performed automatically. Both Ticketmaster and Ticketek are authorized and well-known marketplaces featuring individual sellers, clients, and buyers from worldwide. If you cannot attend a performance you hold tickets for, you can re-sell these through Ticketek Marketplace, this is an authorised re-seller and tickets sold or purchased through this site will be accepted at our venue. Create an account to follow your favorite communities and start taking part in conversations. Can I purchase tickets at the Box Office at West HQ? On the secondary market, fees are equal to 31% of the ticket price, on average. To sell your Ticketek ticket on Tixel, you must first upload a PDF file. No bad vibes, just money back for any If you're planning your visit, you can . Functional cookies This symbol means you're seeing tickets from other fans too. The working of Ticketmaster is similar to any other trusted marketplace. 2 minute read. We use dedicated people and clever technology to safeguard our platform. Thank you so much for taking the time to comment! There are now 6 discount code, 8 deal, and 1 free shipping promotion. November 16, 2018. When Ticketek get back to you, it will come through as an email. Very disappointed considering this was a direct link from the ticketmaster website, I thought it would be legit. The last step involves you deciding how you would like to get paid for the ticket. Appalling service. June 14, 2022; jeep renegade 4x4 usata francoforte sul meno; astrological predictions for trump 2022 . The majority of tickets may exceed face value and . Most of the sellers are sole brokers and the entire control of pricing of tickets is in their hands. At times, you will have to visit another website to confirm your purchase. The above discounts are the most recent Ticketek Gift promotions across the internet. Smart move, I did the same. Our B. It offers 100% ticket guarantee on all its orders. The lounge open 30 minutes prior to the main arena doors on an event day. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. has links for each of your tickets purchased. Got an email saying the tickets were bought 2 months before the concert, and to allow 10 days for the money to show up in my bank account. I check in next day 2 min before noon and suddenly there's already a queue! you can just upload the file on this page and in a few clicks your listing will be live. 2.) There is no customer service centre you can call, just an automated voice call telling you to email. How Hot Are Takis On The Scoville Scale, Australian F1 2023 - Sunday Only. Firstly, create an account on Ticketmasters app or website. . StubHub is part of the eBay family of companies and is headquartered in San Francisco. I am in the exact same situation (sold tickets for the same game). I have now received a final response on 4/5/21 (3 months after my initial enquiry). AA. It's nearly $400 worth of tickets. events. $75. *Plus fees and charges All patrons 17 and under must be accompanied by an Adult. I paid the additional cost in checkout for refundable tickets. Introducing Fan-to-Fan Resale. They are $150 each so I'd like to resell them - but from what I've read on here, I'm nervous about using the Ticketmaster reseller site. Ticketek has recently been made aware of some confusion around our service/delivery fee and thought this an opportune moment to reiterate the structure of this fee, which is charged on each transaction. Dont go near it- use Tixel if you can instead. Buy guaranteed tickets for sold out events at a fair price. See the Best Services in 2022 as rated by Australians on ProductReview.com.au. So this also means that not only have I paid extra for my tickets, but they may even be dodgy. Wed 01 Nov 2023 8:00PM Rod Laver Arena, Melbourne , VIC If you are reselling your tickets on Ticketmaster , there is also a resale service fee based on ticket face fare. No, we are unable to offer refunds or cancellations. Florence and the Machine. If this actually happens, how are you going to book the tickets? All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. Sat 1 Apr, 23. Press question mark to learn the rest of the keyboard shortcuts. Good luck. Accessible Seating StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. Wow, I hope it doesn't take that long. Why does Ticketek Marketplace charge fees? Allow me to pay for tickets and eventually send mobile tickets that can't be accessed. If you can buy tickets somewhere else, do it! If they try to ghost you or pull some dodgy shit, tell them you will lodge a claim with VCAT. I assumed they were just really swamped at the time. Try to use someone else or let me know how I can get my refund. Ticketek Pty Ltd (ACN 010 129 110) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Marketplace") owns and operates marketplace.ticketek.com.au ("Marketplace Site"). The only way to buy one was to ring the number listed on the Ticketmaster website. the actual Ticketek mobile link. The tix are currently for sale on Ticketek Marketplace but we are happy to sell direct so buyer doesn't have to incur booking / transfer fees. Mon 6 Mar, 23. My company I submitted a written complaint, because they always respond in writing. Just follow the instructions given under the below-mentioned subheadings and you will be done with the work within a few minutes: According to Ticketmasters policy, on the average amount of ticket price, 30% of it is being charged as fees. . According to sellers FAQs I am able to make an edit as long as my tickets hasn't been sold. This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.I recently sold tickets to a concert that I would not be able to attend. When you look at the prices of tickets, they are reasonable, similar to any other marketplace. It is a part of TEG Private Limited, a leading Live Entertainment, Data analytics and Ticketing company in Australia. Although Ticketek seems to charge you fees for almost all different actions, when you look at the 30% of the ticket price being charged as fees, it simply is costlier than any other ticket marketplace including Ticketmaster. We use modern, anti-fraud technology and hang on to tickets until payment is received. Visit https://marketplace.ticketek.com.au/ for more information. Complained via customer care webform which didnt even have an option for the relevant event. I did not use that link as Luckily i had already sold the tickets by another website, as the concert is on in 1 weeks time. Press J to jump to the feed. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. It deals with tickets in categories like sports, theatre, concerts, arts, and more relevant events happening near you. Charges 30% fees in the total amount of tickets. Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. If you have mobile tickets, Ticketek sent you the special mobile links by email and SMS. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. You will be directed to Ticketek, which is the only authorised ticket seller for the Melbourne season. To resell an Ticketek ticket, simply login to your account and select which Not all event tickets will be available to . All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia. Australian F1 2023 - 4 Day Pass. If you bought it Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. I have a bloody ticket to a concert that got pushed back a whole year because of covid and Im trying to change the dates because they automatically placed me onto a Sunday night instead of giving me options. These include cookies that allow you to be In the end I went to consumer affairs and they got it sorted. I also think they're just swamped with customers. Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! If you are talking about the field then yes, Ticketmaster is the same as Ticketek and both work in the ticket marketplace industry. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Thank you! Less missing out, more going out. If you think your issue is common, then you can first try looking at Ticketeks FAQ section. See Tickets. Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. Its a party over here. Pay lower fees. Still waiting for my refund 6 months. The other two (2) tickets (also requested for a refund online) were emailed to me on the 23rd of April 2022 and not refunded. I offered a ticket for sale; it was purchased within minutes. I was certainly given the runaround by others who I had dealt with. Tropical Storm Agatha, Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. I just received an email from marketplace today saying the funds have been sent to my account and to wait 2 business days for it to show up in my account. . Tixel is a fan-to-fan marketplace for . I want an refund, yet there is no way I can get it. I put in an online request on ticketek a few days ago but haven't heard anything back. Log in to your account and click on View our waitlists on the homepage. But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. The MCG is Australia's largest stadium, hosting AFL, international and BBL cricket, rugby . The new platform will go live later this month at www.marketplace.ticketek.com.au. Press J to jump to the feed. 20 days ago. 6. We also ensure all reviews are published without moderation. Thank you. As it got closer to Christmas I started to worry, as they were to be presents. Perth: (Feb to Apr 2023) Where: Crown Theatre Perth - Burswood, WA When: The show will run from February to April 2023 Tickets: You can buy Moulin Rouge!The Musical Adelaide tickets via Ticketmaster; Brisbane: (May to July 2023) Where: Lyric Theatre, QPAC - South Brisbane, QLD When: The show will run from May to July 2023 Tickets: You can buy Moulin Rouge!! Their customer service to follow up and right the problems is poor. Cut & past of a review Ive added to a number of sites & Ive just asked a TV Station if it would do an expose: Ticketek Marketplace is a Rort. Ticketek has a dedicated Group Bookings Department hotline via 1300 364 001 or . A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business . Basically avoid if you can find another way to sell your tickets. They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. (ie the amount you paid for the tickets less any ICC T20 World Cup 2020 service/delivery fee and credit card charges). Our Frequently Asked Questions: mobile ticket you have not yet used ticket. Ticketmaster vs Ticketek Which is better? 3 hours ago. Ticketek Marketplace will not be liable for any incorrect payments made due to the wrong bank details given in the seller's profile. ensure that we can accurately measure how our website is used.

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