viking river cruises cancelled 2022

Cruise lines cancel Ukraine and Russia calls - Travel Weekly If water levels fall, riverboats can have trouble sailing all the way to Budapest. We have since then tried to book a trip two times, and the required medical of a vaccine status made us cancel again. Viking's 2022 World Cruise Sold Out so Quickly, It's Offering - Leisure We have had to cancel our river cruise because of their ludicrous covid policy. Not impressed and wi never book another trip with this company. I will never travel with Viking . Regent Seven Seas Cruises was the cruise line forced to change the most stops planned for Russia, which included visits to the Solovetsky Islands, Arkhangelsk, Murmansk and St. Petersburg, as well as Odessa, Ukraine. Check with your cruise line on current cruising conditions and what you can expect from them. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This is due to the cruise line planning on new summer UK domestic cruises for UK vaccinated residents only. Language and Region - sales.vikingline.com 1. Our longtime Cruise Specialists Voyage Host, Tom Mullen, shares his thoughts from the last few days of the voyage, which took place January 5 to February 6, 2022. Desired outcome: She and her husband Ed recently took an 8-day cruise on the Viking Venus off the . I took into account the following factors and then made an educated guess: Taking all of these factors into account, we booked for mid-June. **** called finally, apologized and said that he 'misread the rules', misunderstood the rules and this isn't a big deal (his attitude). When Viking informed me that the alternative flight was booked, I was not told that I had to pay the tickets myself in order to obtain the boarding pass. I have contacted Watcdog BBC who are interested. **** said he would monitor the schedule and will alert us the very day it comes out. Check here before booking an award fare. For cruise news, reviews and tips, sign up for TPGs cruise newsletter. Viking Ocean Ships Currently Sailing: Viking Jupiter Viking Orion Viking Mars Viking Neptune Viking Saturn Viking Sea Viking Sky Viking Star Viking Venus Vikings entire river fleet of over 75 ships is also actively sailing. Viking Cruises is a cruise line providing river and ocean cruises, with operations based in Basel, Switzerland. The trip was for September 2020 but was cancelled due to the pandemic. Companies can ask for reviews via automatic invitations. The drought category in England has reached the most severe designation of severe drought. Submit a complaint and get your issue resolved. Jim. On the last day, all running water was turned off until we left the ship. Water levels are unpredictable and can vary day by day, depending on what the weather brings. Cruises beginning in 2009, this is not the first error and being loyal We purchased Travel Protection Insurance. The cruise was cancelled due the pandemic ($11,367.50) Guests and travel agents on impacted departures are in the process of being notified. Desired outcome: By. Steve is a life-long avgeek and a points and miles player. Had a planned eastern European river cruise starting mid-October for over a year. Desired outcome: After checking cancellation conditions online which indicates $200 up to a certain date I booked a river cruise for 2024 the deposit was $2000pp. Another factor that should be considered is trip insurance. Editorial Disclosure: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, hotel, airline, or other entity mentioned herein. Viking Cruises ceases operations in Russia for 2022 Viking Ocean and River is currently operating all upcoming scheduled itineraries. Cruise Canceled Due to Low Water Levels About 20 poeple's bag on the flight didn't make it. This post contains references to products from one or more of our advertisers. It is February 1st today and I went online to book excursions for a trip almost 3 months from now. scott@travelcodex.com, For updates: My experience with Viking River Cruises is that if they cancel, they will either refund your money or give you a voucher in excess of the cruise value for you to rebook. Vikings inability to resolve an issue with their on line booking. Risk-Free Guarantee - Viking River Cruises You dont cruise in Egypt in June/July because its too hot. A *** incentive ********** was offered and accepted by us to use toward future booking. We Vikings inability to resolve an issue with, Withholding of monies and shore excursion, Refusal to honor its cancellation policy, My bag is still missing and I will request. Viking Ocean Ships Currently Sailing: Viking Jupiter Viking Orion Viking Mars Viking Neptune Viking Saturn Viking Sea Viking Sky Viking Star Viking Venus Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Cannot recommend whatsoever - there are better cruise lines who deliver & care about providing a decent level of customer experience - avoid them if you can. coach. The climate in Europe is changing and not for the better. They have a working relationship with Lufthansa but insist the flight has nothing to do with them, That is a strong cop out. We also ensure all reviews are published without moderation. A recent CNN article proclaimed that summer droughts like the current one, plus global warming, could signal a death knell for river cruises in the near future. Viking suggested that I should talk to my travel insurance company to reimburse the cost of additional airfare cost. As a matter of policy, BBB does not endorse any product, service or business. Thanks for reaching out, Itom, although we regret to learn of your experience with booking excursions. Learn to how to find the cheapest awards. We have had to cancel our river cruise because of their ludicrous covid policy. Not at all, according to Rudi Schreiner, president and co-founder AmaWaterways as long as youre willing to be a little bit flexible. . Confirmation attached. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. This will surely increase the credibility of your complaint. Viking Ocean Cruises. If you voluntarily cancel your cruise you may only get a partial or no refund depending on how close to departure you cancel your cruise. Booking 6819824. #6339759. Our flexible deposit policy applies to new reservations only made between 17 December 2022 to 31 March 2023 and is combinable with all other Viking offers available. We asked to transfer the trip to my son and grandson, but transferring the tickets is not allowed. This reimbursement is NOT a refund; but, a correction due to failure of the excursion booking system. Should your cruise be canceled, the cruise line will also offer compensation. There are no uniform river flows and water levels are unpredictable. Reservation changes under the Risk-Free Guarantee will be reimbursed in the form of a Risk-Free Guarantee Future Cruise Voucher in the amount of 100% of all monies paid to Viking. If have a river cruise planned for the end of the summer or the fall, should you be concerned? The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. We booked a cruise, paid the full booking amount. Viking changed our flight schedule at very short notice. As compensation we have been offered a derisory 200 voucher towards a future cruise. You will, however, still get a vacation in Europe, even if its not the one you expected. Any time theres a heat wave in Europe, especially if coupled with lighter-than-average spring snow melt or rainfall, you can end up with low water in certain parts of Europe. Desired outcome: We are not asking for anything other than our money back. 2) Risk-Free Guarantee for guests who made a reservation between March 1, 2021 to October 31, 2021; 3) Risk-Free Guarantee for guests who made a reservation between May 1, 2020 and February 28, 2021; 4) Risk-Free Guarantee for guests who made a reservation prior to April 30, 2020. My Trip - Updates on Current Sailings - Viking River Cruises At this time, we expect the ship will resume its scheduled operations on February 18, 2023. Note that complaint text that is displayed might not represent all complaints filed with BBB. At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. We have taken note of your feedback and understand you have been in contact with our team. Viking Mississippi cruise passengers hit by cancellations 488 total complaints in the last 3 years. I encourage all Americans to do the same. "We will not cancel any cruises," said Shreiner. Do not book with Viking Cruises ,they turned my cancelled trip into vouchers with expiration dates that I never knew about. A longtime editor at Cruise Critic, Erica has also written for The Washington Post, Fodors and Lets Go travel guides, and numerous print and online cruise publications. 12/21- 12/28/2022 We have a very good rain forecast for this Thursday/Friday, and fairly heavy rains coming, so [the situation] might change.. Viking Polaris Current cruise: 13 days, one-way from Buenos Aires to Valparaiso-Santiago Viking Expeditions Tracker Itineraries Deck plans Accidents Viking Neptune Current cruise: 137 days, one-way from Fort Lauderdale to London-Tilbury Viking Ocean Tracker Itineraries Deck plans Viking Mars Current cruise: 14 days, one-way from Sydney to Auckland Disappointed with Viking Cruises cancellation policy. Thats because the weight of the cargo such vessels carry affects their draft (the distance between the ships bottom and the water line). Anybody got any idea what do I do? Ive asked that one room in the hotels have two separate beds for our two adult children who do not want to share a bed. Which cruises have been cancelled in 2022? | Cruise.Blog However, as everyone knows, predicting the weather is not an exact science. Then they said (under the Risk Free Guarantee) we could have a voucher, but it would be a combined voucher which could only be used for one future trip. Seems the generous cancellation risk free ended 30 June and despite booking direct with Viking no mention of the changes was made. This was really Passengers from across the country say they've. Scheduled and rescheduled elder family care and pet sitting services. A weighted-down ship sinks lower in the water and therefore needs more distance from the water line to the river bottom to sail safely without scraping the riverbed. Viking's treatment of it's customers makes no sense.they combined two of my trips (without asking) into one "butterfly trip" which meant when I had to cancel the first, it cancelled the 2nd. A drinks package at the original cost, when I first tried to book it. Viking Mississippi is one of Viking's largest river ships, measuring 450 feet (137 meters) long and weighing approximately 5,000 gross tons. At the other end of the Po, ocean water has flooded the last 12 miles of the river damaging crops and contaminating drinking water. Man finally takes fully-paid Viking cruise canceled by COVID - nj My husband and I booked with Viking in December 2019 for the Rhine Getaway Cruise for December 2020. The flight from Amman Jordan to The cruise line said it was evaluating 2022 itineraries that visit Russia with the view to modifying them where necessary. Heres what you need to know. return trip Munich to EWR This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. This also had the water turned off and was unable to flush. We missed 2 ports of call and 1/3 of our sites to see the auroras. Just return on our river cruise . Last week, the cruise line cancelled all 2022 departures on its Kiev, Black Sea & Bucharest itinerary and said it was evaluating 2022 sailing that call in Russia. I also called the insurance company and was told that to get a refund we had to notify them two weeks before the trip start date. The couple shore excursions we went on were lame and horrible. Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. I told a member of staff about this and was directed to use a toilet on the top deck. We booked a Viking cruise from Venice to Athens in late 2020 for September 2021. That trip was cancelled do to covid, and we were assured by Viking that everything was fine and we rebooked for Jan 2022. Weve taken note of your feedback and while we understand you have already been in contact with our team, if you'd like discuss this matter further we welcome you to email TellUs@vikingcruises.com with your booking information. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. If you happen to be in the same position there is a group forming to file a class action law suit against Viking. The dire news youre reading about low water levels in Europe now, especially along the Rhine River, mostly concerns the cargo shipping industry in Europe. Sheila Davies is a retired gas industry professional based in Northumberland, England. I asked the captain how deep the ship would be if it sank. No one expects to have to cancel a cruise. Learn more. Disassembling the shades on the sun deck. He he tried to take the trip solo, he was charged. We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. Cruises - Very disappointed with Viking River Cruises - Reservation # 2672768 We were supposed to do a river cruise and ended up doing a motor coach tour due to low river levels. This site does not include all card companies or credit card offers available in the marketplace. Guests have the option to transfer their reservation to 2022; receive a 100% future cruise credit . This insurance company is worthless and doesn't live up to the stated reimbursements as advertised in its' brochure. Well guide you through the process. Courtesy Sheila Davies. All I got was 'you must pay in full for your trip before booking extras'. Premium Air. It will take a lot for us to travel with you again. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Simply make the simple changes to the hotel reservations so that one of the rooms includes two beds. At this time, we expect the ship will resume its scheduled operations on February 18, 2023. How could we?? Find out how we combat fake reviews. We were treated like animals. Thanks for reaching out, M Mulmech., although we regret to learn of your disappointment with your hotel arrangements. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. The cruise was cancelled due the pandemic ($11,367.50) Viking offered us to support the company and not get a refund if we accepted a voucher of 125% We said yes. If the level is too low, the vessel may run aground or need an alternative docking arrangement. An apology is not good enough. Unlike other river cruise lines, however, were very fortunate that we also operate numerous land tours throughout the region, so we have a fantastic network of local supplier-partners that we can leverage as necessary should alternate arrangements become necessary.. We rebooked yet again and we're told that we had to have the vaccine before we would be able to take our trip. We rebooked the trip for 10/12-10/23/22. I had to cancel due to ill health and provided over five months notice. In the case of low water, the crew can dump the ballast water and reduce the freshwater to 60 tons (two days worth), and just refill as needed. Yazmin Hope and Libby Gallagher Viking changed their policy after they took all our money, lured us into taking now worthless vouchers. He lied. Europe is now seeing the same kind of climate change conditions that are affecting the Western United States. Viking Cruises has cancelled all 2022 departures on its Kiev, Black Sea & Bucharest itinerary in response to Russia's invasion of Ukraine. A river level that is too high or too low can affect an otherwise great cruising experience. 2. Subscribe to RSS airfare $2198 Royal Caribbean International and Celebrity Cruises have canceled several trips as the Omicron variant continues to wreak havoc with the cruise . They said they did. Another section of river that can be negatively affected by low water levels is the Danube, past the last lock in Slovakia heading downriver toward Hungary. We paid some #10,000 for premium air. You could tear down the house and build a dam there, but that is not what is going to happen.. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. The 766-mile Rhine is one of Europe's most important trade routes, with container ships plying their way around its looping bends. After many failed conversations with Viking Cruise customer service reps to obtain reassurance that we will automatically receive a refund when our cruise vouchers expire on 2/18/23, two years after the email from Viking dated 2/17/21 notifying us that our second cruise was cancelled. Articles are of a general nature and should not be relied upon for individual circumstances. The next indicator of river flow problems is the Thames River in England. Schreiner says that the last time Europe experienced extremely low water levels, in 2018, the economic impact was around 5.4 million euros ($5.4 million). But all was not lost. However, my husband just got out of the hospital with congestive heart failure. Booked a trip just before covid hit which had to be canceled for obvious reasons. 2022 is now cancelled and will be replaced with new roundtrip voyages from Southampton to the Caribbean via the Canary Islands and New York. Viking Cruise Offers Other than the hassle of packing up in the middle of the cruise, travelers still get the full Rhine experience they paid for. But there is nothing we can do, your vouchers have expired'. But our plea was denied. Use down arrow key to expand the menu and up arrow key to collapse the menu and hit enter to select the link, Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. In Europe, we dont cruise in January, February and into early March because its too cold, he explained. After a further communication with Viking, the second answer was because the flights were on a promotion deal, any delay or cancellation was not covered by Viking. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the We appreciate you sharing your experience, Sandy JJ, although we regret to hear of the events you've described here. Instead, in the most extreme cases, AmaWaterways will create a new itinerary. Viking Cruises | Cruise Ship List - Delta Skymiles Cruises Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Not every river cruise line takes the same stance. Its infuriating and disrespectful. Really, what is a big deal here? Sandi. In some cases, an itinerary may be adjusted with certain destinations dropped and new ones added. Four excursions that I wanted are already sold out. He will call us immediately - he said. The Rhine River is the main artery for German and Swiss transportation and also French, said Schreiner. The booking # is *******. She really needs this positive experience to look forward to. While we may have to make changes to some of our itineraries and have had to cancel a few voyages, impacted guests and travel partners have and will receive transparent updates and the opportunity to re-book onto another sailing, shared Ellen Bettridge, president and CEO of Uniworld, in an email to TPG. Viking refusing to refund given COVID risks! - Review of Viking Cruises We said yes. Refund on premium air payments that we did not receive in premiumservice. Before you decide to. Not enough for the money hungry cruise line. In a statement issued to the Star Tribune, Viking confirmed that some of the ship's first scheduled departures were canceled this summer, and that the luxury vessel is temporarily operating. Should you have any lingering questions ahead of your voyage, we welcome you to call our Service Specialists at [protected] where we would be happy to assist where possible. In the same cabin. Why? is a travel editor for TPG, with a focus on cruise travel. passengers asked if ports on the new itinerary may close and if there's a chance the cruise could be canceled while underway. This happened 52 days before sailing. Not for the voucher amount. We never sign or agree to sail with vaccines passport as requirement.No one respond our emails or our attorney except a woman name ******************************* that behaves like an iron wall to talk to anyone else. On 10/12 as our plane was taxiing for departure, my husband suffered a medical emergency. I have always liked Viking cruises and have been on 13, counting the one I am currently on.

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